Who we are

Skanwear are a rapidly expanding global manufacturer, and supplier, of Arc & Flame Protective Clothing & PPE. Our clients are among the most well-known brands around the globe. Whilst our global DC is based in Doncaster, UK, we have offices in Switzerland, USA and Australia.

  • Position: IT Manager
  • Location: Doncaster (Office Based)
  • Reporting Line: Supply Chain & Operations Director (James Topps)
  • Number of direct reports: 1 - 3 (plus third parties)

Scope and purpose of the role: 
End-to-end accountability for IT strategy, change, operations, security, service and support.

Job Responsibilities

Leadership & Management

  • Direct, lead, develop and motivate the IT team
  • Provide technology and business leadership
  • Build effective relationships with business colleagues, customers and suppliers
  • Ensure clear communication to key stakeholders
  • Formulate, manage, and track IT expenditure

Strategy

  • Deliver and maintain an integrated IT strategy and roadmap
  • Contribute to, and influence, the Skanwear business plan

Change

  • Capture and shape business demand for IT solutions and changes
  • Provide high-level requirements and designs for projects
  • Design and select good quality IT solutions which deliver real business benefit
  • Ensure delivery of IT projects on-time, with quality and within budget
  • Resolve escalated issues, risks and conflicts within projects
  • Deliver minor changes and manage software releases to existing systems
  • Select, engage and manage of vendor supporting projects
  • Transition all changes smoothly into operations and support

Operations, Security, Service & Support

  • Deliver cost-effective operations to meet the needs of the business
  • Identify and mitigate major risks to service and operations
  • Manage and resolve Major Incidents and take action to prevent recurrence.
  • Provide effective 2nd-line support and problem management
  • Deliver information security policies, awareness, monitoring and protection
  • Ensure robust change management to protect the production environment
  • Maintain all necessary controls, documentation and ensure adherence to IT policies
  • Manage costs, and reduce the like-for-like ongoing costs of IT
  • Measure, report and improve operational KPIs
  • Management vendors, commercially and operationally to drive improved performance and lower costs
  • Ensure robust and cost-effective contracts with vendors 

    Personal Qualifications / Competencies

    Essential

    • Experienced, capable and confident IT leader
    • Strong technology and infrastructure awareness and interest
    • Track record of major and minor project planning and delivery
    • Manages vendors to be effective and efficient

    Desirable​​​​​​​

    • Experience of working in mid-sized businesses
    • Wholesale / retail experience

    Personal Competencies

    • Strong business focus
    • Strategic, “big picture” thinker
    • Natural communicator and influencer
    • Successful people leader and manager
    • Up-to-date knowledge across all technology areas
    • Comfortable with detail
    • Able to mitigate risks and resolve big issues
    • Resilient, self-confident, energetic, and assertive
    • Natural customer service attitude
    • Driver of change and innovation

    Leadership & Management

    • Direct, lead, develop and motivate the IT team
    • Provide technology and business leadership
    • Build effective relationships with business colleagues, customers and suppliers
    • Ensure clear communication to key stakeholders
    • Formulate, manage, and track IT expenditure

    Strategy

    • Deliver and maintain an integrated IT strategy and roadmap
    • Contribute to, and influence, the Skanwear business plan

      You will be: 

      • Be part of a friendly diverse team who are passionate about saving lives
      • Given opportunities for career progression 
      • Competitive salary & 29 days holiday

      Applying for this role: 
      To apply for this exciting new opportunity, contact James Topps (james.topps@skanwear.com) with a CV and covering letter.